(A) CANCELLATION CHARGES

Once your SkillsFuture is approved or payment has been made, you are not allowed to reschedule your class.

(A1) CANCELLATION FEE IMPOSED FOR CANCELLATION OF REGISTRATION.

USE OF SKILLSFUTURE CREDIT TO PAY FOR COURSE FEE AND COURSE CANCELLATION ADMINISTRATIVE FEE

If you have applied SkillsFuture Credit to be used for your course, and your claims for SkillsFuture has been approved by SkillsFuture Singapore, any request to cancel your course registration will be imposed an administration charge by The Living Centre as follows:

  - 100% of Course Fee

 You are not allowed to use your SkillsFuture Credit to pay for the cancellation administration charge.   Payment for the cancellation administrative fee is only by Cash / Credit Card / Debit Card or Interbank Transfer to The Living Centre.

You are also not allowed to send a replacement person to attend the course on your behalf as the SkillsFuture Credit is under your account.

(A2) USE OF PAYPAL/CREDIT CARD/DEBIT CARD/INTERBANK TRANSFER TO PAY FOR COURSE FEE AND CANCELLATION ADMINISTRATIVE FEE

If you registered and paid for the course fee using paypal/debit card/credit card/Interbank Transfer, and you choose to cancel your course before/on the day of the course, The Living Centre will impose course cancellation administrative fee as follows:

 100% of Course Fee

There will be no refund if you do not attend the class. If you are not able to attend the class, you must contact us before the class date and  request a replacement (someone else to attend the class on your behalf) 

 (A3) Non-Attendance Cancellation Fee
If you did not show up or attend the course, your course fees will be forfeited (if you have paid via paypal/credit card/cash/interbank transfer).
If you opt for use of SkillsFuture credit earlier to pay the course fees, you are not allowed to use SkillsFuture credit to pay for the non-attendance cancellation fees. You will need to request SkillsFuture to cancel your application for the course personally. And you will be required to pay 100% of the course fees to The Living Centre via interbank-transfer, paypal (credit card/debit card) or cash.

(B)THE LIVING CENTRE RETAINS THE RIGHT TO CANCEL OR RESCHEDULE AS DEEMED NECESSARY A WORKSHOP, COURSE, ACTIVITY, FACILITY BOOKING AND WILL OFFER A FULL REFUND OR TRANSFER.

(C)THE LIVING CENTRE IS NOT LIABLE FOR ANY TRAVEL, ACCOMMODATION OR OTHER COSTS THAT YOU MAY HAVE INCURRED IN RELATION TO THE CANCELLED WORKSHOP OR EVENT.

(D)PAYMENT OF FEES

ALL EVENTS MUST BE PAID IN ADVANCE.

YOU WILL RECEIVE CONFIRMATION AFTER RECEIPT OF YOUR REGISTRATION/ ORDER.

ALL PAYMENT WILL BE PROCESSED WITH SINGAPORE DOLLAR

(E)PROGRAM CHANGES

THE LIVING CENTRE RESERVES THE RIGHT TO VARY THE PROGRAM, PRESENTERS AND SPEAKERS WHERE NECESSARY.

Our company reserves the right to make minor and necessary adjustments to the itinerary at any time to ensure smooth service delivery for the customer if unforeseen circumstances arise.

(F) PHOTOGRAPHY/VIDEOGRAPHY

EVENTS MAY BE PHOTOGRAPHED OR VIDEO RECORDED FOR USE IN TLC PROMOTIONAL MATERIAL OR FOR USE IN ONLINE/TV PROGRAMES.
For Online Classes held "Live" via a streaming platform, the entire session (which will include but not limited to slides, trainers and students faces and names as reflected in the streaming platform and conversations that takes place within the session) will be recorded for the purpose of students' review and learning after the class ends. This video will be uploaded to a cloud platform to be accessible by students an staff of The Living Centre.

(G) DISCLAIMER /LIABILITY

Our company and its agents and representatives are not responsible and expressly disclaim any liability for any injury, illness, damage, loss, delay, accident or irregularities that may be caused to person
or property and all bookings are subject to the usual terms, conditions, and contract of the owner or operator of the service involved.

(H) RIGHT TO REJECT REGISTRANTS

If registrants / course participants are not cooperative in courses, or showing disrespect to fellow students or employees/staff of The Living Centre, we have the right to remove the student from the premise.

(I) Collections of Learners Data

SKILLSFUTURE Singapore require Training Providers to collect specific data types from course participants.
All course registrations must submit the data to us at the point of course registration. For full details, please refer to this document from SkillsFuture